.metric[role=button]{cursor:pointer;position:relative;padding-bottom:39px}.metric-drill{position:absolute;bottom:13px;right:18px;color:var(--cyan2);font-size:12px}.metric[role=button]:hover .metric-drill{text-decoration:underline}.orbit{appearance:none;border:0;background:none;color:inherit;cursor:pointer;width:100%;padding:0}.orbit .core{width:160px}.orbit .core em{display:block;font-style:normal;font-size:12px;color:var(--cyan2);margin-top:7px}.orbit:hover .r3{background:#58dfe340}.score-inline{display:none!important}
.developer-credit{display:block;margin-top:18px;padding:13px 10px;border-top:1px solid var(--line);font-size:13px;line-height:1.5;color:var(--muted)}.developer-credit strong{display:block;font-size:16px;color:var(--cyan2)}.developer-credit:hover strong{text-decoration:underline}.side-bottom{margin-top:16px}.side nav{margin-bottom:auto}.footer-credit{color:var(--cyan2);font-size:14px}.footer-credit:hover{text-decoration:underline}
.journey-legend{display:flex;flex-wrap:wrap;gap:9px;font-size:13px}.journey-legend span{display:flex;align-items:center;gap:5px}.journey-legend i{display:block;width:8px;height:8px;border-radius:50%;background:var(--lime)}.journey-legend .watch i{background:var(--amber)}.journey-legend .bottleneck i{background:var(--red)}
.journey-panel{padding:22px}.journey-entry{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px;border:1px solid var(--line);border-radius:10px;background:#12273b;margin-bottom:24px}.journey-entry strong{font-size:17px}.journey-entry p{margin:5px 0 0;color:var(--muted);font-size:14px;line-height:1.5}.small-action{border:1px solid #5be4e657;border-radius:8px;background:#5be4e611;color:var(--cyan2);padding:9px 12px;font-size:14px;white-space:nowrap;transition:transform .18s,background-color .18s}.small-action:hover{transform:translateY(-2px);background:#5be4e625}
.journey-track{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:20px}.journey-stage{position:relative;min-width:0;display:flex;flex-direction:column;align-items:stretch;text-align:left;color:var(--ink);background:#14293d;border:1px solid #baf47d65;border-radius:11px;padding:16px 13px;min-height:217px;transition:transform .2s,border-color .2s,background-color .2s}.journey-stage:hover{transform:translateY(-3px);background:#1d354a}.journey-stage:not(:last-child):after{content:'›';position:absolute;right:-19px;top:65px;color:var(--cyan);font-size:26px}.journey-stage.watch{border-color:#ffd1867d}.journey-stage.bottleneck{border-color:#ff9b9eab;background:linear-gradient(155deg,#3a2637,#1a263d)}.stage-order{font-size:12px;letter-spacing:.12em;color:var(--muted)}.journey-stage h3{margin:9px 0 10px;font-size:16px;font-weight:650}.journey-stage b{font-size:29px;line-height:1.1;letter-spacing:-.035em}.stage-rate{font-size:14px;color:#c7d9e8;line-height:1.45;margin-top:8px;min-height:41px}.stage-meter{height:4px;background:#ffffff13;border-radius:4px;margin:12px 0;overflow:hidden}.stage-meter i{display:block;height:100%;background:var(--lime);border-radius:4px}.watch .stage-meter i{background:var(--amber)}.bottleneck .stage-meter i{background:var(--red)}.stage-status{font-size:13px;font-weight:750;color:var(--lime);margin-top:auto}.watch .stage-status{color:var(--amber)}.bottleneck .stage-status{color:var(--red)}.stage-hint{font-size:12px;color:var(--muted);margin-top:6px}
.journey-focus{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:20px}.focus-card{padding:15px;border:1px solid var(--line);border-radius:9px;background:#102238}.focus-card h3{font-size:15px;margin:0 0 8px}.focus-card p{color:var(--muted);font-size:14px;line-height:1.5;margin:0}.focus-card .small-action{margin-top:12px;font-size:13px}.focus-card.urgent{border-left:3px solid var(--red)}.focus-card.watch{border-left:3px solid var(--amber)}.focus-card.good{border-left:3px solid var(--lime)}
.retention-branch{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:17px;margin-top:17px;border:1px dashed #aa9aff79;border-radius:10px;background:#aa9aff09}.retention-branch .eyebrow{color:#c3b8ff;font-size:12px}.retention-branch b{font-size:22px;display:block;margin-top:7px}.retention-branch p{font-size:14px;color:var(--muted);line-height:1.5;margin:6px 0 0}.journey-footnote{font-size:12px;line-height:1.55;color:var(--muted);margin:13px 0 0}
.executive-dialog{width:min(760px,calc(100vw - 28px));max-height:calc(100dvh - 32px);padding:0;border:1px solid #5bbac478;border-radius:16px;background:linear-gradient(150deg,#13253c,#0d192d);color:var(--ink);overflow:auto;box-shadow:0 24px 90px #010711b3}.executive-dialog::backdrop{background:#030b1bbb}.executive-dialog[open]{animation:source-panel-enter .2s ease-out}.detail-header{display:flex;justify-content:space-between;align-items:flex-start;gap:15px;padding:23px 24px 18px;border-bottom:1px solid var(--line);position:sticky;top:0;background:#122238;z-index:1}.detail-header h2{font-size:25px;margin:7px 0 0}.detail-header p{font-size:13px;color:var(--muted);margin:7px 0 0}.detail-body{padding:22px 24px}.detail-summary{font-size:16px;line-height:1.6;margin:0 0 19px;color:#d8e8f4}.detail-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-bottom:20px}.detail-kpi{background:#173047;border:1px solid var(--line);border-radius:9px;padding:13px}.detail-kpi small{font-size:13px;color:var(--muted);display:block;line-height:1.4}.detail-kpi b{font-size:24px;display:block;margin-top:8px}.detail-body h3{font-size:17px;margin:20px 0 10px}.detail-table-wrap{overflow-x:auto}.detail-table{font-size:14px}.detail-table th,.detail-table td{padding:11px 9px}.detail-table td:first-child{white-space:normal;min-width:130px}.detail-action{border-left:3px solid var(--cyan);background:#5be4e60c;padding:14px 16px;margin-top:20px;border-radius:0 8px 8px 0}.detail-action p{margin:0;font-size:15px;line-height:1.55}.detail-action small{display:block;margin-top:7px;font-size:13px;color:var(--muted)}.detail-note{font-size:13px;line-height:1.55;color:var(--muted);margin:17px 0 0}.score-factor{margin-top:16px}.score-factor-head{display:flex;justify-content:space-between;gap:12px;font-size:15px}.score-factor p{font-size:14px;line-height:1.5;color:var(--muted);margin:8px 0}.score-bar{height:7px;border-radius:6px;background:#ffffff14;overflow:hidden;margin-top:8px}.score-bar i{display:block;height:100%;border-radius:6px;background:var(--cyan)}.score-factor.warn .score-bar i{background:var(--amber)}.tool-proposal{padding:16px;border:1px solid var(--line);border-radius:10px;margin-top:12px}.tool-proposal h3{margin:0 0 8px}.tool-proposal p{font-size:15px;line-height:1.55;color:#c9dbe8;margin:0}.tool-proposal a{display:inline-block;color:var(--cyan2);font-size:14px;margin-top:10px;text-decoration:underline}.tool-state{display:inline-block;font-size:12px;color:var(--amber);margin-bottom:8px}
.whatsapp-float{position:fixed;right:25px;bottom:24px;z-index:9;display:flex;align-items:center;gap:10px;padding:13px 17px;border:1px solid #7aeb9c8c;border-radius:999px;background:#187c48;color:#fff;box-shadow:0 6px 25px #0006;font-size:15px;font-weight:700;transition:transform .2s,background-color .2s,box-shadow .2s}.whatsapp-float svg{width:23px;height:23px;flex:0 0 23px;fill:currentColor}.whatsapp-float:hover{background:#209254;transform:translateY(-3px);box-shadow:0 9px 28px #0008}
@media(max-width:1180px){.developer-credit{padding:13px 0;text-align:center;font-size:10px}.developer-credit strong{font-size:12px}.journey-track{gap:12px}.journey-stage{padding:13px 10px}.journey-stage:not(:last-child):after{right:-13px}.journey-stage h3{font-size:15px}.journey-stage b{font-size:26px}}
@media(max-width:900px){.journey-track{grid-template-columns:1fr}.journey-stage{display:grid;grid-template-columns:28px minmax(100px,1fr) 100px;gap:5px 10px;min-height:0;padding:15px}.stage-order{grid-column:1;grid-row:1/3;padding-top:5px}.journey-stage h3{grid-column:2;margin:0}.journey-stage b{grid-column:3;grid-row:1;text-align:right}.stage-rate{grid-column:2/4;min-height:0;margin-top:0}.stage-meter{grid-column:2/4;margin:7px 0}.stage-status{grid-column:2}.stage-hint{grid-column:3;text-align:right;margin:0}.journey-stage:not(:last-child):after{content:'⌄';right:auto;left:50%;top:auto;bottom:-17px;font-size:20px}.journey-focus{grid-template-columns:1fr}.journey-entry,.retention-branch{align-items:flex-start}.journey-panel{padding:18px}}
@media(max-width:640px){.score-inline{display:inline-flex!important}.score-inline b{font-size:15px}.journey-entry,.retention-branch{flex-direction:column;gap:12px}.journey-legend{margin-top:7px}.customer-journey .section-head{display:block}.detail-header{padding:19px 18px 15px}.detail-header h2{font-size:23px}.detail-body{padding:18px}.detail-kpis{gap:7px}.detail-kpi{padding:10px 8px}.detail-kpi b{font-size:20px}.detail-kpi small{font-size:12px}.whatsapp-float{bottom:78px;right:16px;width:52px;height:52px;padding:0;justify-content:center}.whatsapp-float span{display:none}.journey-stage{grid-template-columns:24px minmax(80px,1fr) 90px}.footer{padding-bottom:20px}}
@media(prefers-reduced-motion:reduce){.journey-stage,.small-action,.whatsapp-float{transition:none}.executive-dialog[open]{animation:none}}
.demo-intro{width:min(600px,calc(100vw - 28px))}.demo-intro .detail-header{position:static}.demo-intro .detail-header h2{font-size:26px;line-height:1.25}.demo-intro .detail-body{padding-top:21px}.demo-intro p{font-size:16px;line-height:1.65;margin:0 0 18px;color:#d4e4f0}.demo-intro .demo-data-note{padding:15px 17px;border:1px solid #5be4e63d;border-radius:9px;background:#5be4e60b}.demo-intro .demo-implementation{font-size:14px;color:var(--muted);margin-bottom:23px}.demo-explore{display:block;width:100%;padding:13px 16px;min-height:48px;border:1px solid #72e8e9a8;border-radius:9px;background:#24586d;color:var(--ink);font-size:16px;font-weight:750;transition:background-color .18s,transform .18s}.demo-explore:hover{background:#2c7185;transform:translateY(-1px)}.demo-pill[data-open-demo-intro]:hover{background:#ffd18625}.demo-pill[data-open-demo-intro]{transition:background-color .18s}
@media(max-width:640px){.demo-intro .detail-header h2{font-size:24px}.demo-intro .demo-data-note{padding:13px}.demo-intro .detail-body{padding-top:18px}}